Our Commitment to Your Privacy
Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose personal information.
We are committed to conducting our business in accordance with these principles to ensure that the confidentiality of personal information is protected and maintained:
- We identify the purposes for information collection at or before collection
- We collect and use personal information only for specified, legitimate purposes
- We retain personal information only as long as necessary
- We collect personal information by lawful and fair means
- We maintain accurate, complete, and up-to-date personal data
- We protect personal information with reasonable security safeguards
- We make our privacy policies and practices readily available
Information We Collect
User Generated Personal Information
When you access, sign up, or use our services, we may collect:
- Account registration information (name, email, etc.)
- Purchase references and transaction history
- IP address and device information
- Communication preferences
Information Collected Through Technology
We gather information about your service usage through:
- Cookies and similar tracking technologies
- Log files and analytics tools
Information From Third Parties
We may receive information from:
- Payment processors and financial institutions
- Affiliated companies within our corporate group
- Marketing partners (with your consent)
How We Use Your Information
Contractual Purposes
- Process payments and provide invoices
- Deliver and maintain your services
- Communicate about your account
- Notify you of service changes
Legitimate Business Interests
- Improve and develop our services
- Prevent fraudulent or unauthorized use
- Business analytics and reporting
- Marketing (with your consent)
Legal Compliance
- Meet regulatory requirements
- Respond to legal requests
- Enforce our terms and policies
Legal Basis for Processing (GDPR)
| Processing Purpose |
Legal Basis |
| Contract fulfillment |
Article 6(1)(b) - Necessary for contract performance |
| Business operations |
Article 6(1)(f) - Legitimate business interests |
| Marketing communications |
Article 6(1)(a) - Your consent |
| Legal compliance |
Article 6(1)(c) - Legal obligations |
Data Sharing and Transfers
Who We Share With
- Affiliated companies for service delivery
- Payment processors and financial institutions
- Marketing partners (with consent)
- Legal and regulatory authorities when required
International Transfers
Your data may be transferred outside the European Economic Area (EEA). We implement appropriate safeguards including:
- Standard Contractual Clauses
- Adequacy decisions where applicable
- Other approved transfer mechanisms
Data Retention
We retain personal information only as long as necessary for the purposes outlined in this policy.
| Data Type |
Description |
Retention Period |
| User Data |
Service usage and order history |
5 years after account deletion |
| Customer Service |
Support communications |
3 years (1 month for call recordings) |
| Account Information |
Login credentials and profile |
Until account deletion |
| Transaction Data |
Payment and purchase records |
10 years |
Your Rights (GDPR)
Under GDPR, you have the following rights regarding your personal data:
- Right to Access: Request copies of your personal data
- Right to Rectification: Correct inaccurate information
- Right to Erasure: Request deletion under certain circumstances
- Right to Restriction: Limit processing of your data
- Right to Object: Object to certain processing activities
- Right to Data Portability: Receive your data in a transferable format
- Right to Withdraw Consent: Revoke previously given consent
- Right to Complain: Lodge a complaint with a supervisory authority
To exercise these rights, please contact us at support@comu.su.
Data Security
We implement robust security measures including:
- Encryption of sensitive data
- Secure server infrastructure
- PCI DSS compliance for payment processing
- Regular security audits
- Incident response procedures
Policy Updates
We may update this policy periodically. Significant changes will be communicated through:
- Notifications on our website
- Email alerts (for major changes)
- Updated revision dates
Archived versions will remain available for review.
Contact Us
For privacy-related inquiries or to exercise your rights: